Payment and Refund Policy
Last updated: March 05, 2021
Thank you for booking at Thai Vacation Homes.
The following terms are applicable for any products that You purchased with Us.
Payment methods
Bookings on our website can be made with the following payment methods:
- Credit card (Omise.co)
- PromptPay
Your Booking Cancellation Rights
In order to exercise Your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: info@thaivacationhomes.com
We will refund you no later than 14 days from the day on which we receive your cancellation. The funds will be returned to the same payment method that you used during your booking payment.
Conditions for Cancellation
In order for the Booking to be eligible for a cancellation, please make sure that:
- The booked dates are more than 30 days prior to scheduled check-in
- 50% of the booking amount will be refunded
The following Bookings cannot be cancelled:
- Bookings less than 30 days away from check-in cannot be refunded.
- Limited promotions
- Bookings made on third party services cannot be cancelled from here
We reserve the right to refuse cancellation of any booking that does not meet the above conditions in our sole discretion.
Contact Us
If you have any questions to this Policy, please contact us:
- By email: info@thaivacationhomes.com