Payment & Cancellation Policy

Payment and Refund Policy

Last updated: March 05, 2021

Thank you for booking at Thai Vacation Homes.


The following terms are applicable for any products that You purchased with Us.


Payment methods

Bookings on our website can be made with the following payment methods:

  • Credit card (Omise.co)
  • PromptPay


Your Booking Cancellation Rights

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: info@thaivacationhomes.com

We will reimburse You no laterthan 14 days from the day on which We receive your cancellation. We willtransfer to your bank account the same amount in THB that we received and feethat the bank charge for re-fund will be charged you. The currency exchangerate is on the date of re-fund.


Conditions for Cancellation

In order for the Booking to be eligible for a cancellation, please make sure that:

  • The booked dates are more than 30 days prior to scheduled check-in
  • 50% of the booking amount will be refunded 

The following Bookings cannot be cancelled:

  • Bookings less than 30 days away from check-in cannot be refunded.
  • Limited promotions
  • Bookings made on third party services cannot be cancelled from here

We reserve the right to refuse cancellation of any booking that does not meet the above conditions in our sole discretion.


Contact Us

If you have any questions to this Policy, please contact us:

  • By email: info@thaivacationhomes.com