Privacy Policy

At Thai Vacation Homes, accessible from www.thaivacationhomes.com, one of our main priorities is the privacy of our visitors. This Privacy Policy describes how we collect, use, and protect your information.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why, will be made clear at the point we ask you to provide it. If you contact us directly, we may receive additional information such as your name, email address, phone number, and the contents of your message.

When you make a booking, we collect your name, email address, phone number, and stay dates to process your reservation.

How We Use Your Information

• Provide, operate, and maintain our website
• Process bookings and communicate reservation details
• Improve, personalize, and expand our website
• Communicate with you for customer service and updates
• Send you booking confirmations and relevant emails
• Find and prevent fraud

Payment Processing

All payments are processed securely by Omise, a PCI-DSS compliant third-party payment processor. We do not store your credit card details on our servers. Your payment information is transmitted directly to Omise via encrypted connections. For more information, see Omise's Privacy Policy.

Cookies

Our website uses cookies to enable functionality and improve your experience. Most web browsers allow you to control cookies through their settings. By continuing to use our website, you agree to our use of cookies.

GDPR Data Protection Rights

Every user is entitled to the following:

• The right to access — You have the right to request copies of your personal data.
• The right to rectification — You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

Children's Information

Thai Vacation Homes does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information on our website, please contact us immediately and we will promptly remove it from our records.